11/17/2023 0 Comments Atlanta marta scheduleMARTA Mobility may pick up a customer at a designated location and transport them to the nearest appropriate accessible fixed route bus stop or rail station.This service is designed for customers who can use the fixed route system if an accessible route is available to them.Mobility Operators are permitted to assist customers who utilize wheelchairs or other mobility aids up or down one curb or step unless it poses a safety risk.Mobility Operators are permitted to assist ambulatory passengers up and down the steps of the Mobility Bus, as well as steps going to and from the vehicle, unless it poses a direct threat to safety.Mobility Operators cannot place themselves or the customer in danger (i.e., pushing, pulling, and lifting weights that strain the operator, traveling over threatening or potentially harmful terrain, slippery surfaces, etc.).Mobility Operators are not permitted to provide assistance that requires them to leave their assigned Mobility Bus unattended for a lengthy period of time or lose their ability to keep their assigned Mobility Bus under visual observation.Operators are not permitted to enter buildings and/or private residences, lock doors, or set home alarm systems, etc. Mobility Operators do not provide services that exceed door-to-door assistance.Customers who require door-to-door assistance should make this request at the time a reservation is made however, MARTA Mobility will make its best efforts to provide the needed assistance to customers who do not request assistance in advance.Door-to-Door service is available to customers who require such assistance. However, MARTA Mobility recognizes that service beyond curb-to-curb may be needed by some customers due to their disability. MARTA Mobility does not access residential driveways.Customers must provide addresses that are accessible by roads with ample turn-around for the Mobility buses.MARTA Mobility’s pick-up or drop-off locations are directed by the passenger such as residences, medical facilities, retail outlets or other attractions.Department of Transportation’s ADA regulation, 49 CFR §37.129 (a) provides that, with the exception of certain situations in which on-call bus service or feeder paratransit service is appropriate, “complementary paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” The fax number for Mobility Eligibility is 40.Ĭlick here for a downloadable version of MARTA Mobility Guide A MARTA Mobility Service Agent will explain the service and/or mail an application. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389 Monday - Friday, 8:30 AM – 5:00 PM. For everyone’s benefit, fixed route and rail operators announce major intersections, destination points, transfer points, and requested stops.Regular fixed route buses are low-floor with ramps for easy boarding for riders who use Mobility Aids or have difficulty getting up and down bus steps.Rail stations have both elevators and escalators.MARTA’s fixed-route buses, rail cars and rail stations are designed to be accessible for seniors and individuals with disabilities. Now I’m forced to have to deal with their worthless call center employees every day now to see if their lackluster service is even MOVING.The Metropolitan Atlanta Rapid Transit Authority (MARTA), operating within Fulton, DeKalb, and Clayton counties is committed to providing safe, reliable, timely and clean public transit services to all of our customers. Just make people walk, at least I’d know I’d get there on time rather than having to gamble and hope that MARTA’s drivers decided to come in to work today. It’s like, why even have a service at all if it’s so bad. They have no drivers because the company is cheap and refuses to pay their employees a livable wage, therefor justifying their mediocre performances followed by corporates lackluster customer service. It’s like, I’m better off giving Lyft of Uber $300+ weekly so that I can even get to work ON TIME. With it’s sham of a transportation service unable to even get people to their destinations in a timely manner. Black Hollywood is what this god forsaken city is supposed to be called, it should just be called the US slum district. The apps do NOT work for anything, their call center employees are clueless, and they are constantly renovating new looks for their stations while the service continues to be lackluster and mediocre. It’s just amazing that as technology evolves, MARTA demonstrates time and time again that the money they are making, is not at all going to the betterment of their transportation. Just as useless and incompetent as the fools who run it.
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